Contact Us

At Eastside Utility District, our commitment is to provide the community with superior service. Please feel free to send us an email at customerservice@eastsideutility.com or call our office during regular business hours at 423-892-2890 and press 0 for customer service.

To report a leak or other water problems, service personnel can be reached during and after normal business hours at 423-892-2890.
Mailing Address:
P.O. Box 22037
Chattanooga, TN 37422
Business Address:
3018 Hickory Valley Road
Chattanooga, TN 37421

Office Hours: 8 AM to 5 PM, Monday - Friday

Phone Number: 423-892-2890
Fax: 423-892-0656 Accounts Payable / General Manager
Fax: 423-490-9516 Customer Service 

 

Board of Commissioners - meetings are held on the last Thursday of each month, at 5:30 PM, at our office located at 3018 Hickory Valley Road, Chattanooga, TN 37421.

 
 

Closed Holidays

  • New Year's Day
  • Good Friday
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving (Thursday & Friday)
  • Christmas Eve
  • Christmas Day
 
Sewer
Contact information for sewer questions regarding Rates, Leak adjustments, Connections, etc. ...
Hamilton County (WWTA)- Phone: 423-209-7842, Fax 423-209-7809
Collegedale - Phone: 423-468-1984, Fax 423-396-3138 - Attn. Robbie Derrick
 

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required. Message and Data Rates May Apply.

Array
(
    [item_id] => 923
    [item_name] => eastsideutility
    [lid] => 1352756831
    [group_read] => 2
    [group_write] => 65604
    [editor_uid] => 2898
    [editor_ip] => 136.62.183.37
    [modified] => 04-19-2018  14:10:36
    [created] => 04-19-2018  14:10:36
    [list_sort] => 
    [item_active] => 1
    [activateon_dt] => 
    [archiveon_dt] => 
    [removeon_dt] => 
    [went_live] => 0000-00-00 00:00:00
    [live] => 0
    [approval_groups] => 
    [keywords] => 
    [notes] => 12-15-2017 [] Client Chose Payment Method.
12-15-2017 [---] Client Initiated Signup.
2018-02-17 15:25:32BW Updated design from "27" to "77", bkg from "0" to "27", background image to "bg-snowflakes.jpg" for new theme set.
    [new_note] => 
    [searchable] => Y
    [page_group_item_id] => 1258
    [site_name] => Eastside Utility District
    [site_tagline] => Committed to Providing Clean, Safe Water for All Our Residents
    [site_design_id] => 78
    [utility_name] => Eastside Utility District
    [utility_address] => 3018 Hickory Valley Rd. 
    [utility_city] => Chattanooga
    [utility_state] => TN
    [utility_zip] => 37421
    [utility_phone] => 423-892-2890
    [utility_email] => customerservice@eastsideutility.com
    [social_link_facebook] => 
    [social_link_twitter] => 
    [page_group_item_name] => /rwi/eastsideutility/
    [full_domain] => www.eastsideutility.com
    [intro_text] => 

At Eastside Utility District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Our regular scheduled commission meeting has been changed from Thursday April 26th to Wednesday April 25th at 5:30.

 

[intro_headline] => Our Mission [payment_address_1] => Eastside Utility District [payment_address_2] => P.O. Box 22037 [payment_address_3] => Chattanooga, TN 37422 [billpay_direct_link_url] => https://www.paymentservicenetwork.com/Login.aspx?acc=RT18977 [latitude] => 35.0721209 [longitude] => -85.1550822 [show_meter_reading_form] => N [approx_connections] => 22000 [billpay_have_at_signup] => Y [billpay_interested_at_signup] => Y [billing_address] => P.O. Box 22037 [billing_city] => Chattanooga [billing_state] => TN [billing_zip] => 37422 [how_heard] => MailShake-Tennessee Aug. 2017 [signup_date] => 2017-12-15 13:18:14 [stripe_customer_id] => cus_BxIL4MSSkvNMvI [stripe_plan_id] => [is_featured] => 0 [is_internal] => 0 [payment_method] => check [analytics_number] => [utility_email_billing] => customerservice@eastsideutility.com [utility_email_repair] => customerservice@eastsideutility.com [utility_email_meterreading] => customerservice@eastsideutility.com [product_id] => 3 [full_domain_live] => 1 [send_meter_reading_notices] => N [meter_reading_last_download_date] => 0000-00-00 00:00:00 [show_blog] => Y [intro_text_2] =>

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

e-Bill
Go Paperless! You can now sign up to receive
your bill thru e-mail.
To sign up for e-Bill to get started.
[intro_text_3] =>

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

[intro_headline_2] => Bill Payment Options [intro_headline_3] => Conservation Tips [utility_country] => US [billing_country] => US [wunderground_city] => [attachment_filename] => [show_logo] => N [show_site_name] => Y [show_site_tagline] => Y [show_date] => Y [ccr_document_viewer_count] => 0 [subdomain_preference] => myruralwater.com [promo_code_used] => [html_head_content] => [social_link_youtube] => [timezone] => America/Chicago [utility_email_label] => Customer Support [utility_email_label_billing] => Billing Department [utility_email_label_meterreading] => Meter Reading [utility_email_label_repair] => Repair Department [office_hours] => [alert_signup_button_text] => Sign Up for Alerts [calendar_button_text] => View Calendar [custom_background] => N [attachment_filename2] => bg-snowflakes.jpg [site_background_id] => 45 [show_contact_form_footer] => 1 [use_captcha] => 1 [modified_mysql_orig] => 20180419141036 [created_mysql_orig] => 20180419141036 )