Our Mission

At Eastside Utility District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

REMINDER - EASTSIDE UTILITY NEVER ASK TO COME INSIDE YOUR HOME TO TAKE A WATER SAMPLE AND WE ARE ALWAYS IN A MARKED EASTSIDE UTILITY TRUCK. ALL SAMPLES THAT EASTSIDE TEST DAILY ARE TAKEN DURING NORMAL BUSINESS HOURS MONDAY - FRIDAY 8AM TO 5PM.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

e-Bill
Go Paperless!
You can now sign up to receive
your bill thru e-mail.
 
 
 

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save money on your utility bills here are just a few ways...Learn more...

NEW WATER PROTECTION PLAN

If you missed reading the Servline Brochure in your October Bill click the link below to learn more about adding service line protection to your bill. Any questions call Servline 423-771-9988

Download our new ServLine Brochure.

Recent News View All »

COVID-19 Notice

March 13, 2020

Dear Valued Eastside Utility District Customers:

Eastside Utility District understands the necessity of a safe and clean water supply to the everyday lives of our 60,000-plus customers as well as its added importance during the pandemic outbreak of the COVID-19 virus.

Eastside Utility is taking this issue very seriously and in an effort to protect public health and to ensure safe, clean water continues to flow to our customers’ taps, we are updating all relevant measures to ensure we have staff and resources to meet our customers’ clean water needs.

Some of the steps being implemented include:

  • Closing our main office to the public. However, our drive-thru window will remain open...

Read More »

Coronavirus (COVID-19)

Coronavirus (COVID-19)

March 25, 2020

The health and safety of our customers and employees is our top priority.  Below are some resources where you can find factual information on Coronavirus causes and prevention measures. 

Read the full article »