Bill Payment

If your water is currently turned off for non-payment or due to be turned off today please call our office at 423-892-2890 and press 0 for customer service.

  •   Payments can be made in person at our office located at 3018
      Hickory Valley Rd. Our Business Hours are 8am thru 5pm
      Monday thru Friday.
     
    • We also have a night drop located by our front door and at
       the drive thru window for after hours use.
     
    • We have two satellite payment centers – First Tennessee Bank
      and the Village Market in Collegedale. Payments are taken on
      current bills only during their normal business hours and a
      bill must be presented with each payment. (Satellite payment
      centers will not accept e-bills)
  • Automatic Bank Draft (sign up thru Eastside Utility)
  • Online Payment PSN (Payment Service Network)
  • Mail
  • Phone Pay PSN (Payment Service Network)