Contact Us

At Eastside Utility District, our commitment is to provide safe, reliable, and cost-effective water services while protecting public health and the environment. Email customerservice@eastsideutility.com or call 423-892-2890.

To report a leak or other water problems, service personnel can be reached during and after normal business hours at 423-892-2890.

Mailing Address:

P.O. Box 22037
Chattanooga, TN 37422

Business Address:

3018 Claude Ramsey Pkwy.
(Previously Hickory Valley Rd.)
Chattanooga, TN 37421

Office Hours: 8 a.m. to 5 p.m., Monday through Friday

Phone: 423-892-2890
Fax (Accounts Payable / General Manager): 423-892-0656
Fax (Customer Service): 423-490-9516

Board of Commissioners meetings are held on the second Tuesday of each month at 10:00 a.m. at 3018 Claude Ramsey Pkwy., Chattanooga, TN 37421, unless otherwise noted. View meeting dates and agenda.

Sewer
For questions about rates, leak adjustments, or connections, contact:

  • Hamilton County (WWTA): Phone 423-209-7842, Fax 423-209-7809
  • Collegedale: Phone 423-468-1984, Fax 423-396-3138 (Attn. Robbie Derrick)

E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.