New Service Request

If you are a new customer with Eastside Utility or an existing customer requesting service for a different address you can apply for service the following ways.


1- Click on water service contract below this page and fill out bottom of contract. You will need to save the contract to your computer and then attatch it to the email

2 - E-Mail to        

3 - Attach or Email Digital copy of Drivers License to   You can send the contract and Drivers License in seperate e-mails.  Click the link below to pay 50.00 service fee.

4 - OR Fax the contract and a copy of your driver’s license to 423-490-9516. If you are faxing your contract please call the office at 423-892-2890 to pay the 50.00 service fee with a credit card so water service can be turned on.

5 -OR come into the Office located at 3018 Hickory Valley Rd., Chattanooga, TN 37421.

If you need to purchase a meter for new construction or a sprinkler meter.                                                Do Not purchase online call our office at 423-892-2890

To pay the new service request fee, click here.


Relevant Documents