New Service Request


If you are a new customer with Eastside Utility or an existing customer requesting service for a different address you can apply for service the following ways:


1- Click on water service contract below and fill out bottom of contract. You will need to save the contract to your computer and then attatch it to the email

2 - E-Mail to

3 - Attach or Email Digital copy of Drivers License to   You can send the contract and Drivers License in seperat e-mails.

4 - pay your $50.00 service fee on line).   

Fax the contract and a copy of your driver’s license to 423-490-9516. You will also need to call the office and pay a $50.00 service fee at 423-892-2890 with a credit card before water service will be turned. on.

Or come into the Office located at 3018 Hickory Valley Rd., Chattanooga, TN 37421.

If applying for a new meter Installation you must come into the office.

Relevant Documents