Portal Guides

Customer Portal Guides

—  Coming Soon  — 

Customers will soon be able access video walkthroughs of our new customer portal. Until then, please use the temporary bill pay link by clicking here to pay your bill online and check back for more details.


Portal FAQ's

How do I access the new Customer Portal?  ( Coming Soon )

How can I save money with the new smart meters? 

  → View additional smart meter faq's.

How-To Videos

play icon Register for the New Customer Portal ( Coming Soon )

play icon View and Track Your Usage ( Coming Soon )

play icon Leak Alerting & Resolution ( Coming Soon )

 

 

How do I access the new Customer Portal?

Customers will be able to register for a new account once the new portal is released. Until then, customers can use the temporary bill pay link by clicking here or from the bill payment button located on our homepage. Please Follow us on Facebook and check back soon for more details on how to access your account. 

 

How can I save money with the new smart meters?

Smart meters themselves can’t save you money; however, they provide can help you figure out if you are wasting water or potentially have a leak from a leaky toilet, an inefficient washing machine or shower head. You can then use that information to make repairs and other changes to reduce water consumption. Eastside can provide specific conservation tips and advice about using water efficient devices. Each of these things can help you reduce your water use and, consequently, the amount of your water bill.