The WaterSmart Portal is Here!

Bill Pay

Payments can be made through the new customer portal or the new phone pay system unless your water has been disconnected for non-payment.

Bill Pay Information

SLM Survey

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Sign up to receive your bill thru email.

Conservation Tips

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs. Learn More

Backflow Information

Backflow Devices

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Time to Test Your Backflow Device : Annual Reminder for Irrigation Customers

April 07, 2025

Time to test your backflow device.

Spring is the perfect time to schedule your annual backflow prevention device test. These devices help protect your home’s plumbing system—and your neighbors’—by keeping water flowing in the right direction. In Tennessee, all backflow prevention devices on sprinkler meters must be tested once a year by a certified professional to meet state safety requirements (TDEC Cross Connection Control Program).

What You Need to Know

Annual Testing Is Required
If you have a residential sprinkler meter, you’re required to:

Have an approved backflow device installed by a certified plumber
Get the device tested every year
Email your test results to backflow@eastsideutility.com

...

Celebrate National Garden Month this April

April 01, 2025

As April blossoms into National Garden Month, it's the perfect time to revel in the beauty and serenity of your own backyard. Whether you're a seasoned gardener or just beginning to cultivate your green thumb, there's something truly magical about connecting with nature and watching your outdoor oasis come to life.

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