Bill Payment

If your water is currently turned off for non-payment or due to be turned off today, please call our office at 423-892-2890 and press 0 for customer service.

  • Payments can be made in person at our office located at 3018 Hickory Valley Rd. Our Business Hours are 8am thru 5pm, Monday thru Friday.
  • We also have a night drop located by our front door and at the drive thru window for after hours use.  
  • We have two satellite payment centers – First Tennessee Bank and the Village Market in Collegedale. Payments are taken on current bills only during their normal business hours and a bill must be presented with each payment. (Satellite payment centers will not accept e-bills)
  • Automatic Bank Draft (sign up thru Eastside Utility)
  • Online Payment PSN (Payment Service Network)
  • Mail
  • Phone Pay PSN (Payment Service Network

Payment Address

Eastside Utility District
P.O. Box 22037
Chattanooga, TN 37422