See the Difference Your Smart Meter Makes

Your smart water meter and the customer portal work together to provide accurate, easy-to-read information about your daily water use. The meter records usage in near real time, and the portal displays that information in clear charts and trends that help you understand your patterns over time.

What Customers Are Reporting

In recent surveys, many households shared simple upgrades they’ve made to use water more efficiently. These changes don’t require major renovations and can make a meaningful difference.

• High-efficiency washing machines that use less water per cycle
• Newer dishwashers designed to clean effectively with lower water use
• Faucet aerators that reduce flow while maintaining pressure
• Efficient showerheads that limit water use without changing daily routines

These everyday upgrades show how simple changes at home can lead to noticeable savings, especially once your smart meter highlights how they shape your daily use.

Customers also reported a notable number of toilets installed before 1994. The Energy Policy Act of 1992 set a 1.6-gallon-per-flush limit for all toilets sold starting in 1994, so older models often use far more water. Upgrading to a modern 1.3-gallon-per-flush toilet can make a meaningful difference in yearly indoor water use, and your smart meter helps you see those improvements over time.

How the Portal Helps You Make Informed Choices

The customer portal gives you a clear view of how your daily habits and household upgrades appear in your water use. It allows you to:

• Track daily, weekly, and monthly patterns
• See seasonal changes in indoor and outdoor use
• Compare recent trends to past usage
• Spot unexpected increases that may indicate leaks

These insights show where small improvements can have the most impact, whether through routine maintenance, fixture updates, or simple behavioral changes at home.

Get Started Today

If you are not tracking your usage yet, you can start today by visiting eastsideutility.com/smart-meters.

A step-by-step video guide for viewing and tracking your usage is available at eastsideutility.com/portal-guides#view-and-track-your-usage.