SLM Survey

Eastside Utility District’s top priority is providing you with consistently safe drinking water.

To meet TDEC and EPA inventory requirements associated with revisions to the 1991 Lead And Copper Rule (LCR), Eastside Utility is creating an inventory of the water pipe materials in our service area and recording the location of any verified or potential lead and galvanized service lines. We have already determined that most properties in our service area do NOT have lead service lines initiating from the utility side. We need YOUR assistance to help identify any potential lead and galvanized pipe materials that could be found on the public side. We are asking that you take a brief Lead Service Line Survey to help us identify potential lead service lines within our service area.

SERVICE LINE MATERIAL SURVEY

What is a Customer Water Service Line?

The customer water service line is the pipe that connects a building or property to the municipal water supply system. It's responsible for delivering clean water from your local water utility into the premises for various uses like drinking, cooking, and washing.

Identify your lead service line material

How-To Locate & Identify
Your Water Service Line Material

The water that leaves the Eastside Utility's water treatment plant to be distributed through miles of water pipes to our customers meets or exceeds state and federal standards.

Lead can also be found in other plumbing materials and faucets. Water that has high acidity or low mineral content can corrode pipes and faucets, causing lead to leach into your drinking water. This happens more readily with hot water.

- Survey Information, Guidance -

Lead Service Line Map

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What is the lead service line survey?

Under the new LCRR 2021 Rule, water systems must prepare and maintain an inventory of service line materials by October 16, 2024, to submit to their state primacy agency. Your participation in our Lead Service Line Survey will help us identify potential lead service lines within our service area. Understanding these locations will help us better prepare for an efficient and equitable replacement process to reduce the risk of lead exposure to our system and your family.

Are copper lines safe?

Yes, copper water lines are generally considered safe for transporting drinking water. Copper is a durable material used for plumbing for many years. However, it's important to note that the safety of copper water lines also depends on many factors, and therefore, regular maintenance and monitoring of water quality are recommended to ensure the continued safety of the water supply.