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Payments can be made through the new customer portal or the new phone pay system unless your water has been disconnected for non-payment.

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Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs. Learn More

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Recent News View All »

Kaleb Thompson Awarded the Kaleb Thompson Awarded the Roger Booher Young Professional Award

August 15, 2025

Picture of Kaleb Thompson at his desk with the award on wall.

Kaleb Thompson, Staff Engineer, Sitting at his desk at Eastside Utility District


2025 Roger Booher
Young Professional Award

Eastside Utility District is proud to recognize Staff Engineer Kaleb Thompson as the recipient of the Roger Booher Young Professional Award from the Tennessee Association of Utility Districts (TAUD). This is the second consecutive year an Eastside Utility employee has earned this honor, which is presented to young professionals under the age of 35 who have demonstrated leadership, dedication, and excellence within their utility.

Kaleb earned his Bachelor of Applied Science in Mechatronics from the University of Tennessee at Chattanooga in 2016 and has been with Eastside Utility for eight years. Kaleb manages a variety of initiatives at...

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The Role of Water in Preparedness: Essential Kits for Every Season

The Role of Water in Preparedness: Essential Kits for Every Season

September 02, 2025

September is National Preparedness Month, a time to reflect on how ready we are for unexpected events. Whether it's severe weather, a natural disaster, or a power outage, one thing is for certain: water plays a crucial role in our preparedness plans.

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