Contact Us Using the Form at the Bottom of the Page
At Eastside Utility District, our commitment is to provide safe, reliable, and cost-effective water services while protecting public health and the environment.
Board of Commissioners meetings are held on the second Tuesday of each month at 10:00 a.m. at 3018 Claude Ramsey Pkwy., Chattanooga, TN 37421, unless otherwise noted. View meeting dates and agenda.
To report a leak or other water problems, service personnel can be reached during and after normal business hours at 423-892-2890.
To file a Serveline Claim for a leak adjustment, call 423-771-9988.
Mailing Address:
P.O. Box 22037Chattanooga, TN 37422
Business Address:
3018 Claude Ramsey Pkwy.(Previously Hickory Valley Rd.)
Chattanooga, TN 37421
Office Hours:
Monday to Friday, 8 a.m. to 5 p.m.
View holiday closures
Phone: 423-892-2890
Email: customerservice@eastsideutility.com
Fax (Accounts Payable / General Manager): 423-892-0656
Fax (Customer Service): 423-490-9516
Sewer Questions
For questions about sewer rates, leak adjustments, or connections:
- Hamilton County (WWTA): Phone 423-209-7842, Fax 423-209-7809
- Collegedale: Phone 423-468-1984, Fax 423-396-3138 (Attn. Robbie Derrick)
ServLine Leak Adjustments and Coverage Questions
High water bill due to a leak.
- ServLine: 423-771-9988
E-mail correspondence is maintained in accordance with applicable provisions of State law and may be considered public records. Public disclosure of your communication may be required.
